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  1. Customer Support Team
  2. Consumer Warranty FAQs
  3. General Warranty Issues

General Warranty Issues

Find help for your warranty issues here.

  • I’ve sent a warranty return back to you but forgot to add any information to the box, what should I do?
  • What is your returns address?
  • My product has an issue but is out of warranty, what can be done?
  • When will I get my warranty replacement / repaired product ?
  • I’ve returned a warranty product to you under instruction from my retailer, what do I do now?
  • My retailer has told me to return a product to you for replacement / repair. What should I include in the box?
  • There is a fault with the product I have purchased, what do I do now?
  • There is a fault with the product I have purchased, what do I do now?
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